Fulcrum announced as a finalist for the 2014 RichTech Technology Awards: “Innovation in Technology Builder”

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Richtech Awards Gala

Fulcrum Collaborations joins an impressive list of companies as a finalist in the 2014 RichTech Technology Awards Gala. RichTech, Richmond VA’s Technology Council, works to ensure the continued growth of Central Virginia ‘s technology based economy. In its 19th year, the gala celebrates the many advancements and outstanding work of those driving technology forward in our region. Clink the picture to see the full list of finalist.

In the category of “Innovation in Technology Builder” Fulcrum’s MCIM (Mission Critical Information Management) stands in the spotlight. MCIM is a strategically integrated cluster of cloud based tools, enabling centralized management of mission critical data and processes across a global facilities and data center portfolio. Maximize uptime & minimize risk; Optimize infrastructure & staff efficiency; and stay audit ready all in one place.

To learn more about Mission Critical Information Management, visit mcim24x7.com, or call 855-MCIM-NOW.

Announcing the launch of the first ever system to manage all things Mission Critical: Mission Critical Information Management!

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Fulcrum Collaborations, a cloud-computing solution provider, is setting the standard for mission critical systems. From its inception, MCIM was uniquely designed to seamlessly integrate all essential components necessary to effectively manage a top tier facility in one easy-to-use system.

Fulcrum Collaborations, a Richmond, VA based cloud-computing company, announces the launch of the Mission Critical Information Management (MCIM) system.  MCIM is designed to provide an all-inclusive solution to fill the system-gap that exists between corporate facilities and IT – pioneering the wilderness of critical facilities.  By including all key elements of mission critical in one system, MCIM solves the problem most large organizations face of how to effectively centralize, standardize & automate the management of the global facilities portfolio.

MCIM was designed to be the central hub for a broad spectrum of users by incorporating operational & analytical features in one system. For example, the operational features of MCIM support transactional day-to-day activities such as change control process administration, incident reporting, maintenance, and routine facility rounds. Meanwhile, the business intelligence and decision support elements distill and compare operational data with industry benchmarks to enable a strategic analysis of the critical facility portfolio – helping to align facility outputs with data center needs not just at one site but across a portfolio of sites.

Based on the Uptime Institute’s Facility Tier Topologies, MCIM provides instant access to a full-spectrum view of all critical facility profile information. From a single screen you can view equipment nameplate information, maintenance and incident history, past meter readings, interdependencies with other equipment, cost and lifecycle information and much more. MCIM ensures that preventive & corrective maintenance, emergency repairs, user group & landlord requests, equipment replacements, and construction projects are rigorously planned and meticulously executed in accordance with established critical facility governance protocols to minimize risk. Likewise, be prepared with audit-required maintenance & compliance reporting for both high-impact, critical and low-impact, non-critical engineering and IT infrastructure assets.

Studies overwhelmingly show that the majority of system downtime is caused by preventable failures. MCIM allows you to easily capture and communicate incidents, administer post-problem reviews, dissect and classify causes of failure, and implement new policies to prevent them from happening again. Even better, you’ll observe quantified results immediately through uptime reporting on your engineering and IT assets, applications, business units and customer channels, through configurable dashboards and reports.

“The MCIM Team came from the critical facility world and knows the industry. With MCIM, we don’t have to deal with multiple, disparate systems to perform different tasks. MCIM handles everything, from critical change requests to incident reporting, uptime analytics, mobile meter readings, audit readiness and much more — and when we want to enhance existing functionality or develop entirely new modules, The MCIM Team makes the process quick, cost-effective and painless. The reporting and dashboarding engines are terrific — they give us the visibility we need to make informed decisions. MCIM being hosted on the world’s #1 enterprise cloud computing platform is a major plus. Users can access data securely from anywhere in the world, anytime, from a computer or a mobile device. MCIM elevates us to the level of a trusted advisor to our clients.” – Michael Conlon, Operations Director, NYC, Jones Lang LaSalle

Fulcrum is comprised of facilities management and IT professionals who understand how to deliver powerful, cost-effective solutions for the facilities management community. Our business began with a commission from a global Fortune 100 financial services firm to create a cloud computing solution to centralize, standardize and automate the management of their global critical facilities. The Fulcrum Team took the lessons learned in that effort, and many more that followed, and developed Mission Critical Information Management (MCIM), now used by Fortune 100 and 500 firms to streamline operations in over 40 countries across 4 continents.

“At Fulcrum we believe that success occurs at the intersection of opportunity & preparedness.  Similarly, our genesis is intertwined with the choice to take an educated risk – to provide a solution where one didn’t exist – solving a problem that was pervasive throughout the industry. Our vision for MCIM is continuous growth & evolution, to set the standard in management & reporting technology for mission critical.”  – Justin Dodge, Director of Sales, Fulcrum Collaborations

At Fulcrum, we believe that a shared vision for success and a common, thorough understanding of our clients’ objectives and challenges is something that can only be attained through close collaboration. We work directly with both the business units who experience complex and costly problems as a regular part of their daily operations, as well as C-suite executives who need real-time business intelligence, to develop and evolve a solution that fits their current needs while remaining flexible enough to grow and evolve with their changing business and the external environment. This is why in almost every case, our projects lead to long-term partnerships through which constant collaboration leads to unexpected insights that help our clients go farther, faster.

To learn more about Mission Critical Information Management, visit mcim24x7.com, or call 855-MCIM-NOW.

Fulcrum to speak at upcoming DatacenterDynamics conference in Washington, DC

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Fulcrum to present on the topic, Mission Critical Information Management in the Cloud, at the Datacenter Dynamics (DCD) Converged Conference in Washington, DC May 2nd!

Fulcrum Founder & CEO Michael Dongieux along with Director of Business Development, Justin Dodge, will facilitate a panel of experienced industry practitioners including:

  • Peter Curtis, Founder & CEO of Power Management Concepts (PMC), based outside New York City in Bethpage, NY.  Peter is a 30+ year veteran of the Mission Critical industry, is an associate professor at New York Institute of Technology and in addition to being a frequent conference speaker is the best selling author of the IEEE text book, Maintaining Mission Critical Systems in a 24/7 Environment.  
  • Michael Conlon, Operations Manager & Critical Environment Manager (CEM),  Jones Lang LaSalle (JLL), based out of Long Island, NY.  Michael is a 15+ year veteran overseeing all aspects of Mission Critical maintenance and oversight in support of trading operations in New York City for a Top-5 bank.  
  • Missylyn Keene, Business Systems Manager, CBRE, based out of Northern California.  For over 10 years Missylyn has been providing data management, process development and training for CBRE’s largest corporate client groups, including tiered data centers, administrative facilities and retail locations. Missylyn’s portfolio consists of 300 locations in 25 states and 9 countries.

The panel will discuss some of the key challenges facing the Mission Critical world today and how Cloud technology can be leveraged to centralize, standardize & automate the governance processes supporting 24/7 data center uptime and speed-to-recovery when incidents do occur.  The panel will also discuss unique innovations enabled by the cloud & a forward look at the concept of “Singularity” within Mission Critical.

Please visit the DCD Converged site here for additional details on the conference. To view the full conference programme, click here.

If interested in attending the event at a special, ‘Guest of Fulcrum’ rate, please submit your information on our contact page here.

CEO Michael Dongieux Makes 35 Under 35 List

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CEO Michael Dongieux named to University of Richmond’s “35 Under 35” list

University of Richmond recently announced their first ever “35 Under 35” list in honor of the 35th anniversary of the naming of the Richard S. Reynolds Graduate School of Business. The list features 35 outstanding young professionals who are students or graduates of The Richmond MBA. These 21 men and 14 women have already accomplished a great deal both personally and professionally. They work in finance, marketing, operations, consulting and many other domains. Their firms deal in healthcare, defense, advertising, energy and several other industries. View all profiles here.


Michael Dongieux, ’10: Founder & CEO, Fulcrum Collaborations

Age: 29

Describe Your Current Job: I head strategy and channel development for our flagship SaaS software product, which integrates and automates the entire mission-critical facility ecosystem for global firms highly-dependent on their technology infrastructure for core operations.

Favorite Volunteer Activity: Partnering with Capital One and CVLAS in bringing a new SaaS software product to market that matches volunteer attorneys with those who need legal aid most, but can’t afford it.

Favorite MBA Memory: In my first MBA course, financial accounting, we worked hand-in-hand with 4 current CFOs of major corporations, during the real estate market collapse of 2008. It was a trying time in our nation’s history, but the dots that were connected for me through that real-world learning process opened my eyes to a more integrative way of thinking about business.

How the MBA has Changed You or Your Career: As an entrepreneur my reach constantly exceeds my grasp. The Richmond MBA gave me a great head start in building a successful software company by helping me to grasp a broad, interconnected set of business concepts. It also gave me confidence in my ability to continuously adapt and succeed, no matter how our industry or the economy changes.

Our strategic partner in the press, New Richmond Ventures

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Venture firm seeks to liberate entrepreneurs
“New Richmond Ventures, a venture capital development firm, was formed a year ago by some of the area’s most acclaimed businessmen to identify emerging leaders with big ideas and help them grow world-class businesses in this area.”

Great write-up on our strategic partner, New Richmond Ventures. Congrats to the entire NRV team!  Click here to view the full article.